This course is designed to help those physicians and healthcare providers who
have contributed to a disruptive working environment by way of inappropriate
expression of anger. Conflict, stress and disruption in the hospital and clinic
setting create low morale, heightened rates of staff turnover, and patient
safety concerns.
The Anger Management for Healthcare Professionals program is a small, (6-8
participants), intensive and highly interactive three day course taught by UC San Diego faculty from the
Department of Psychiatry. Participant
coursework in the form of self-reported inventories of mood and interpersonal
conflict as well as reading is required.
The objectives and goals of this course include:
- Aiding participants to identify triggers in the workplace leading to disruptive
behavior.
- Didactic instruction providing constructive tools and strategies to aid in
diffusing and managing anger and conflict in an appropriate and professional
manner including:
- Increasing Emotional Intelligence
- Empathy Training
- Transforming conflict into cooperation
- Practicing both behavioral and cognitive strategies, including coping
mechanisms, leading to healthier communication and interactions in the
healthcare environment.
- Developing a personalized plan of action (Commitment to Change)
PACE provides a dynamic training program that offers professionals an
opportunity to obtain educational information and personalized assessment in a
highly sensitive, supportive and confidential environment away from the
workplace.
The University of California, San Diego School of Medicine is accredited by the
Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical
education for physicians.
The University
of California, San Diego School of Medicine designates this live activity
for a maximum of 31.25 AMA PRA
Category 1 Credits™.
Physicians should claim only the credit commensurate with the extent of their participation
in the activity.